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We pride ourselves in our superior customer service and want to hear what you have to say. Please take a moment to add your review on our business so we can continue to strive to be the best. Also, while you are here, please feel free to read about other customers’ experiences. All reviews must be approved by the webmaster before they are posted.
Got a tow this morning from Kevin. Super nice guy! Very professional and cared for my car like it was his own! Again, Eagle Towing has proven to me that there is no one better! Thanks Kevin for exhibiting GREAT customer service !! I'm glad you are a part of the Eagle team! I am the Fleet Manager with Evo logistics in Austin Tx. We use Eagle Towing multiple times per month. They have fabulous people from the office to the drivers. Always fast response time and keep me posted on the tow from beginning to the time the truck is dropped. I haven't had to have my car towed in years, but last night we called Eagle Towing and Recovery and Kevin answered the call. We were worried about damage to my car but he was a real pro getting it hooked up and towing it to the car repair place. My husband and I were very impressed with his skills, and he won us over immediately with his friendly and honest approach. Thank you Kevin for your great service and response time. Eagle Towing is a great company, highly recommend. Woody was a great help to get my truck back on the road . Very helpful and friendly service would definitely use again and recommend to anyone. I had to have my truck towed twice, once home and once to the dealership. Kevin showed up both times, was incredibly quick, and I can not say enough about how nice he is. Great tow truck driver. I was very impressed. For the third time I’ve requested Eagle towing for help and have received very clean courteous service - if ever in need of towing service would not hesitate to call or recommend them. I was stuck on the side of 35, just south of Buda and needed a tow... to Round Rock. Initially I was dealing with another company that ended up just giving us the run around for over 3 hours. My wife contacted Eagle and they had a driver dispatched, headed my direction. Kevin showed up, exactly when they said he would and did a hell of a job hooking up my F150 (even though my dumb self left it at an angle, and on a slope... sorry about that, Kevin). After some work, he got it hooked up and we were on the road. The ride home went great, Kevin was a damn cool guy and we had a hell of a good time, all things considered. My motorhome broke down on the way to a camping trip. Despite the fact that I was 70 miles out and it was late in the day, the office staff and the driver at Eagle were helpful, friendly and professional, and brought the MH back to a local shop. They were also the best priced of several companies I called. Breaking down is stressful - the folks at Eagle helped make a bad day better. I recommend Eagle Towing. To Eagle Towing guys in Hutto! Who came along during that awful snow/ ice storm we had and pulled my car out of the snow. A Big Big Thankyou to you! You guys are great! After another tow company failed to show up, I contacted Eagle Towing to ask for help. I'm so pleased with the quick and professional service we received. Kevin Griggs met us at our disabled vehicle at the promised time, which was only 30 mins after I made the phone call. Kevin was very friendly, kind, professional and took great care to get our car to the auto shop. I appreciated that he didn't add any stress to the situation of having to get a vandalized car repaired. Thank you, Kevin and thank you Eagle towing!
The best I have worked with in the 40 years I have been in the transportation business.
0/10 for my truck breaking down on the side of the road. Definitely would not recommend.
10/10 for getting it handled by Eagle Towing. They handled my truck in a timely and professional manner. Should the need arise again, I will be calling them again.
Also, give Kevin a raise... he's worth it.
